Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to personal information collected through:

• The Skyland Building website;
• Contact, consultation, and quotation request forms;
• Email, telephone, WhatsApp, and other business communications;
• Project consultations and product inquiries;
• Uploaded drawings, BOQs, specifications, schedules, images, and project files;
• Website analytics, cookies, server logs, and similar technologies;
• Communications relating to quotations, orders, delivery, installation guidance, warranty, and after-sales support.

This policy does not apply to websites, platforms, or services that are independently operated by third parties.

2. Information We Collect

The information we collect depends on how you interact with us.

3. How We Collect Information

We collect information:

• Directly from you when you complete a form, contact us, upload files, request a quotation, or place an order;
• During project discussions, design coordination, technical approvals, delivery, and after-sales support;
• Automatically through cookies, analytics tools, server logs, and website security technologies;
• From your employer, architect, designer, contractor, consultant, or authorised project representative;
• From service providers and business partners supporting an existing project or transaction;
• From publicly available business sources where permitted by law.

If you provide personal information about another person, you should make sure that you are authorised to provide it to us.

4. How We Use Information

We may use personal information for the following purposes:

Where we rely on legitimate interests, we consider the nature of the information, the purpose of the processing, and the potential impact on your rights.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning and secure;
• Remember privacy and language preferences;
• Measure website traffic and page performance;
• Understand which content is useful to visitors;
• Measure marketing performance where enabled;
• Improve website content and user experience.

Where consent is required by law, non-essential analytics or advertising technologies will remain disabled until you make a selection through our cookie consent controls. You can review or change your choices through Cookie Settings where available.

Additional details about cookie categories, purposes, providers, and durations are provided in our Cookie Policy.

6. How We Share Information

We may share personal information only when reasonably necessary for the purposes described in this policy. Recipients may include:

Website and Technology Providers

Providers supporting website hosting, content delivery, security, analytics, form processing, email, communications, cloud storage, and customer relationship management.

Manufacturers and Product Suppliers

Selected manufacturers and suppliers may receive relevant project specifications when necessary to assess technical feasibility, prepare quotations, provide samples, or manufacture approved products.

Logistics and Project Service Providers

Freight forwarders, shipping companies, customs agents, inspection providers, installers, consultants, or other project service providers may receive information needed to perform their role.

Professional Advisers and Authorities

We may disclose relevant information to lawyers, accountants, auditors, insurers, regulators, courts, or authorities where reasonably necessary or legally required.

Business Transactions

If our business or assets are reorganised, merged, sold, or transferred, relevant information may be included in that transaction subject to appropriate protections.

We do not sell personal information for monetary consideration. If advertising technologies used on our website are legally considered a “sale,” “sharing,” or “targeted advertising,” eligible visitors may opt out through our cookie consent controls.

7. International Data Transfers

Skyland Building serves international customers and works with service providers, manufacturers, logistics partners, and project professionals in multiple countries. Your information may therefore be stored, accessed, or processed outside the country in which you live.

Where required by applicable law, we use appropriate contractual, organisational, or legal safeguards for international transfers of personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. When determining an appropriate retention period, we consider:

• The duration of an inquiry, quotation, project, order, or customer relationship;
• The time required to provide warranty or after-sales support;
• Applicable accounting, tax, customs, product, and recordkeeping obligations;
• Security, fraud prevention, and dispute-resolution needs;
• Applicable limitation periods and requirements for legal claims;
• Your marketing preferences and withdrawal of consent.

When information is no longer required, we take reasonable steps to delete, anonymise, or securely restrict it.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of certain information;
• Request restriction of certain processing;
• Object to certain uses of your information;
• Withdraw consent at any time where processing is based on consent;
• Request a portable copy of certain information;
• Opt out of marketing communications;
• Opt out of certain advertising, sale, or sharing activities;
• Submit a complaint to an applicable data protection authority.

To exercise a privacy right, contact us through the contact form available on this website and use the subject “Privacy Request.” Please provide enough information for us to identify the relevant records and understand your request. We may need to verify your identity before completing a request.

Rights are subject to applicable legal conditions and exceptions. We will not discriminate against you for exercising a privacy right available under applicable law.

10. Additional Information for United States Residents

Residents of certain US states may have additional rights to know, access, correct, delete, or obtain a portable copy of personal information. They may also have rights to opt out of certain sales, sharing, profiling, or targeted advertising and to appeal decisions concerning privacy requests.

Where legally required, we recognise applicable browser-based opt-out preference signals. You may also use our cookie consent controls or contact us through this website to submit a request.

11. Marketing Communications

We may send product updates or other marketing communications when you have requested them or when another lawful basis allows us to do so.

You may opt out at any time by using the unsubscribe link in a marketing email or by contacting us through this website. Opting out of marketing does not prevent us from sending messages needed to respond to an active inquiry, manage an order, or provide project support.

12. Data Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Measures may include secure website connections, access controls, security monitoring, backups, staff access restrictions, and appropriate service-provider controls. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

13. Children’s Privacy

Our website and services are intended for business customers and adults involved in construction, design, procurement, property development, and home improvement projects. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so that we can investigate and take appropriate action.

14. Third-Party Websites and Platforms

Our website may link to third-party websites, social media platforms, messaging services, maps, videos, or embedded content. These third parties operate under their own privacy policies. We are not responsible for their independent privacy practices.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business operations, or legal requirements. The revised version will be posted on this page, and the “Last Updated” date will be changed accordingly.

Where required by law, we will provide additional notice of material changes.